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A-Z of council services:   A B C D E F G H I J K L M N O P Q R S T U V W X  Y Z                                                Telephone: 01259 450000

APSE Street Cleansing Survey

Thank you for carrying out our survey. The survey is anonymous and will be used only for benchmarking and comparison purposes.

1. What is important to you?
Please rate in terms of importance how important the following elements of STAFF & INFORMATION are to you?
1 2 3 4 5 N/A
Attitude of cleaners/operatives
Information supplied by cleansing office/contact centre
Attitude of office/contact centre staff
Customer complaints procedure
Help1 = Extremely important, 2= Very important, 3= Important, 4= Not very important, 5= Not important at all. If element does not apply please make no selection
Please rate in terms of importance how important the following elements of SERVICES PROVIDED are to you?
1 2 3 4 5 N/A
Mechanical road sweeping
Footway cleansing
Cleansing of grassed areas etc.
Frequency of litter bin emptying
Road gully emptying
Town Centre cleansing
Help1 = Extremely important, 2= Very important, 3= Important, 4= Not very important, 5= Not important at all. If element does not apply please make no selection.
2. How do you think we are doing?
Please tell us how you think we are performing with regard to the following aspects of STAFF & INFORMATION
1 2 3 4 5 N/A
Attitude of cleaners/operatives
Information supplied by cleansing office/contact centre
Attitude of office/contact centre staff
Customer complaints procedure
Help1 = Excellent, 2= Good, 3= Average, 4= Poor , 5= Very Poor. If element does not apply please make no selection
Please tell us how you think we are performing with regard to the following aspects of SERVICES PROVIDED
1 2 3 4 5 N/A
Mechanical road sweeping
Footway cleansing
Cleansing of grassed areas etc.
Frequency of litter bin emptying
Road gully emptying
Town Centre Cleansing
Help1 = Excellent, 2= Good, 3= Average, 4= Poor , 5= Very Poor. If element does not apply please make no selection

Clackmannanshire Council, Greenfield, Alloa, Clackmannanshire, FK10 2AD, Tel: 01259 450000 Fax: 01259 452230, Email: contactcentre@clacks.gov.uk

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